FAQ

Why Share-Online?
When preparing Share-Online we attached great importance to a simple and fast operation. But this should not be detrimental to the range of functions, wherefore an interesting mixture from features and comfort was created.

In order to convince yourself, we recommend to register directly a free collective account, which does not differ from the Premium version in the user area (except for few distinctions). Every user benefits from the long experience of the operators, which is presented by stability and speed as well as by ever new ideas. Usability means to make available for every Upload previously finished forum links, whereby you already see in forum, blog or where you integrate the link code, if the Upload is still online or was already deleted.
Which browsers can I use for Share-Online?
We are trying to please every user. Therefore we always assure, that Share-Online is correctly displayed in most popular browsers. In extreme cases or with exotic browsers there can be minor discrepancies due to particularities on the user's computer.
Free accounts
We offer you the possibility, to use the control center as it is available for Premium customers, also free of charge by registering for a free and non-binding account. Thereby you have (compared to guests) a slightly increased download speed. You can easily manage your uploads, participate in bonus programs, collect points for your downloads or get free Premium upgrades – and all that for free, even though they say, that you can't get anything for nothing.

The availability of the files will amount 30 days for this account version, if they are no longer loaded.
Advantages for Premium users
Premium users have the advantage, that they can load simultaneously a few files without waiting periods, layer ads, hourly limits or speed limits. Furthermore you can resume your downloads as Premium user, if you pause the download with a download manager e.g. and want to continue the download the next day (depending on the used Software). It is also important, that your uploads (if you are Premium user) become invulnerable, that means, even if they are not downloaded, they will remain on our servers for 120 days.

Traffic for Premium users is limited to 100 GB per day. The traffic resets at midnight.
If you run out of traffic, there are multiple packages to extend the daily traffic.

The latest extensions are offered to Premium users first. They also get several special functions, which become clear when using.
Download / Upload status
Download status: It is only important, how much you really load. Perhaps you already know the problem from other providers. You start with a big file and cancel the download. However the complete file size was settled with your account. At Share-Online things are different.

Here only so much is deducted from the credit, as you really load (for Premium this is not the case). If you cancel the download of a 100 MB file after 2 MB, only 2 MB will be deducted from the hour balance. Upload Status: If techniques like FTP or a Remote-Upload from other providers are used, you will find an appropriate menu item in your user area, under which the current transfer status is indicated. According to the utilization it may take a while until the files are integrated completely into the system.
Remote Upload
A Remote-Upload-Function is available for all users. Up to 50 Links can be uploaded by HTTP or FTP with full speed of the source without having them on the own hard disk. This function is available as well by the control center as directly during the Upload (only for logged in members!)

After effected integration the links to the data appear automatically in the user area. A further intervention by the user is not necessary.
FTP Upload
For all registered users a FTP-Upload option is provided. The Upload process can be effected by every FTP-Client (also browsers are supported). A FXP-support (Remote-Upload from a second FTP-Server, which loads the data without detours on your computer directly to the Share-Online FTP Server). After the effected integration the links to the data appear automatically in the user area. A further intervention of the user is not necessary.
Which file types can I upload?
All file types are usable (except for PHP in order not to produce security breaches). In packed form, what is the better alternative anyway, even PHP files are realizable. Please refer to our TOS for more info.
How much can be loaded?
Free accounts have no daily-traffic limitation. However, the download speed is limited to 50 kb/s. Premium accounts have no speed limitations, but the daily traffic is limited to 100 GB due to fair usage policy. You can always top up your daily traffic with our traffic packages.
Resume downloads
This will be possible anytime with a download manager (DLM) of your choice. As every user has his preference, we do not want to express recommendations here. Any download manager, that supports registering for a service via login, is usable for Share-Online. A further criterion should be that the DLM can use the cookies of the Website.
What happens to my data after my Premium account has expired?
If a Premium account (paid period) expired, the package would just be reduced to a freeware version. The form of the data will be kept, but files, which are inactive for more than 30 days, will be deleted. You are always times entitled to convert the expired account to a Premium Account.
Can I hotlink the stuff I upload?
No. Hotlinking is strictly not allowed and will end in a perma-bann.
I still have questions, what should I do?
If you still have questions regarding our services don't hesitate to contact us using our contact form.